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Our Strength

Since 1984, IAB has been serving the credit community as an Accounts Receivable and Deduction Management service provider. Our services generate cash to reduce your DSO, DDO and improve your bottom line. IAB delivers a revenue stream while providing valuable reporting and analysis to our Clients. Personalized services truly represent our goal of: PARTNERS. SOLUTIONS. RESULTS!

Aged Deduction and Chargeback Resolution

Purpose

  • Allow your staff to focus on newer, high profile deduction and chargeback issues.
  • Clear aged deductions with confidence, knowing that invalid issues will continue to be addressed with your customers.

Process

  • IAB identifies deductions and chargebacks at a predetermined age, accumulates supporting documentation and analyzes all pertinent information.
  • IAB researches issues quickly, interfacing with appropriate systems, and establishing contact with the correct customer representative.
  • IAB provides documentation that denies claims and requests repayment, or requests further documentation to substantiate claims and provides follow-up until resolved.
  • IAB documents all activity, reports on resolution and recovery results on a monthly basis.

Results

  • Improved recovery rate.
  • Lower DSO and DDO.
  • Increased cash flow and profitability.
  • Improved customer service.