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What People Are Saying

  • The staff at IAB Solutions demonstrates unsurpassed knowledge in the area of AR control.

    - President of the Credit Research Foundation

  • (IAB has) been successful in reducing the number of post-audits we receive overall.

    - Customer Service Manager for a Multi-billion dollar manufacturer of consumer chemical products

  • IAB has added value to our organization and help protect the bottom line.

    - Director of Customer Financial Services for a Multi-Billion Dollar Convenient Foods Manufacturer

  • ...the work (IAB's team) did in securing the exemptions certificates from our customers was a tremendous help to me in satisfying the auditor.

    - Tax Director for a Multi Billion dollar Manufacturer of household, cleaning, and specialty food products

  • (IAB's) diligent work ethic ensures their assignments are done timely, completely and satisfactorily.

    - President of the Credit Research Foundation

  • ...we truly appreciate everything that (IAB has) done... your team have been extremely professional at all times and have made the transition much easier for us.

    - Credit & Collections Manager for a Multi million dollar commercial bakery

  • (IAB has) always been professional...fitting in with our culture seamlessly.

    - JDirector of Credit for a Multi-billion dollar manufacturer of household etc. products

  • Their tenacity ensures that we recover invalid deductions and prevents us from becoming a target.

    - Customer Service Manager for a leading food crafting company

  • ...their professionalism, service levels and results exceeded our expectations for each assignment.

    - Director Financial Services for a Fortune 500 Consumer Products manufacturer

  • IAB feels more like an extension of our own company rather than an outsource service.

    - Cash Application Manager for a multi million dollar distributor of electrical parts

  • ...(IAB's) approach ... has proven to be a win-win combination for me and my department.

    - Accounts Receivable Director for a Multi billion dollar power tools and accessories manufacturer

  • ...the work (IAB's team) did in securing the exemptions certificates from our customers was a tremendous help to me in satisfying the auditor.

    - Tax Director for a multi billion dollar manufacturer of household, etc. products

  • Thank you for all your help in providing a quick response to the auditor inquiry. The system you set up was extremely beneficial.

    - Tax Director for a Multi Billion dollar Manufacturer of household, etc. products

Our Strength

IAB generates cash to reduce your DSO and improve your bottom line. IAB delivers a revenue stream while improving customer relationships and providing valuable reports to its Clients. Since 1984, IAB has developed custom A/R solutions and truly represents: Partners, Solutions & Results. Contact us for a free process review and proposal.

Services

Aged Deduction and Chargeback Resolution

IAB Solutions provides fully managed and trained A/R analysts both on-site and/or off-site depending on your specific needs. The fee structure at IAB Solutions is dynamic and tailored to your specific assignment. Fees are typically productivity based and dependent on age, size and type of portfolio assigned.

Purpose

  • Allow your staff to focus on newer, high profile deduction and chargeback issues.
  • Clear aged deductions with confidence, knowing that invalid issues will continue to be addressed with your customers.

Process

  • IAB identifies deductions and chargebacks at a predetermined age, accumulates supporting documentation and analyzes all pertinent information.
  • IAB researches issues quickly, interfacing with appropriate systems, and establishing contact with the correct customer representative.
  • IAB provides documentation that denies claims and requests repayment, or requests further documentation to substantiate claims and provides follow-up until resolved.
  • IAB documents all activity, reports on resolution and recovery results on a monthly basis.

Results

  • Improved recovery rate.
  • Lower DSO and DDO.
  • Increased cash flow and profitability.
  • Improved customer service.